In the case of disputes initiated by a consumer against a supplier of goods or service provider concerning contractual obligations resulting from contracts for the purchase and sale or provision of services, concluded between the supplier of goods established and consumers resident in Portugal and the European Union, the consumer can use a Consumer Dispute Resolution Entity.
Rua dos Douradores, no 116 - 2º, 1100 - 207 Lisboa
Phone: (+351) 218 807 030 | Fax: (+351) 218 80 70 38
E-mail: juridico@centroarbitragemlisboa.pt
www.centroarbitragemlisboa.ptNinho de Empresas, Edif. ANJE, Estrada da Penha, 3º andar, sala 26, 8000 Faro, Portugal
Phone: (+351) 289 823 135
E-mail: info@consumoalgarve.pt
www.ciab.ptAv. Fernão Magalhães, no 240, 1º, 3000-172 Coimbra
Phone: (+351) 239 821 690 | Fax: (+351) 239 821 690
E-mail: geral@centrodearbitragemdecoimbra.com
www.centrodearbitragemdecoimbra.comRua Direita, n.º 27 - 1.º Andar - Esq., 9050-450 Funchal
Phone: (+351) 291 750 330 | Fax: (+351) 291 750 339
E-mail: centroarbitragem.srem@madeira.gov.pt
www.madeira.gov.pt/caccRua Damião de Góis, 31 – Loja 6,4050-225 Porto
Phone: (+351) 225 508 349 / (+351) 225 029 791 | Fax: (+351) 225 026 109
E-mail: cicap@cicap.pt
www.cicap.ptRua Capitão Alfredo Guimarães no 1, 4800-019 Guimarães
Phone: (+351) 253 422 410 | Fax: (+351) 253 422 411
E-mail: triave@gmail.com
www.triave.ptRua D. Afonso Henriques, 1, 4700-030 Braga
Phone: (+351) 253 617 604 | Fax: (+351) 253 617 605
E-mail: geral@ciab.pt
www.ciab.ptRua D. Afonso Henriques, 1, 4700-030 Braga
Phone: (+351) 253 619 107
E-mail: geral@cniacc.pt
www.cniacc.ptIn the event of an online consumer dispute, the consumer can use an online dispute resolution system (RLL), the ODR platform ("online dispute resolution"), which is competent to resolve disputes relating to the resulting contractual obligations sales contracts or online services.
Access here the Electronic Platform for Alternative Dispute Resolution in sales or online service contracts.
For complaints, send us an email to complaint@useswood.com
For more information, go to the consumer portal.
Date of the last update: 2020, August 24